Get the item you ordered or your moneyback—it’s that simple.
It’s automatic and covers your purchase price plus original shipping on eligible purchases*and there’s no extra fee for coverage. Follow these steps to get your refund.
Contact Your Seller
If an item hasn’t arrived or isn’t asdescribed, go to Trunux, select theitem in your purchase history, andreach out to your seller.
Not resolved? Let us know
If you’ve talked to your seller and the issue still isn’t resolved after three business days, contact us.
We’ll get your money back Fast
You can count on hearing from us within48 hours.
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